Delivery Information

The shipping methods we use:

  • Postal services are the cheapest and include insured and not insured options. Postal services normally take about 5 working days.This time exclude things like strikes, weekends and public holidays. The postal services 90% of the time takes 5 working days and in some cases even in less time. Full tracking services via their website or telephone is available
  • Speed services are available only for packages less than 1kg. Speed services take 2-3 working days. This time exclude things like strikes, weekends and public holidays. The postal services 90% of the time takes 5 working days and in may cases even less time. Full tracking services via their website or telephone is available. This is a counter to counter service - you need to go to the post office to collect your package.
  • Courier services is a 1-2 day shipping service. Packages are delivered to your door. A physical address is required for this service. Payment must be fully made and should show in our bank account before we will hand over package to courier.
  • Pick ups. We do allow our customers to pick up alarm systems from our offices. We however do request payment in advanced or cash when picking up your order. We do not accept cheques and EFT payments will only be processed once funds show in our account. Please see lead time above. We will try our best to help "walk-in" customers immediately but we can not guarantee that.

Viewing the shipping cost of your order before finalising your order

Go to your shopping card and click on "estimate shipping"

Shipping tracking

We keep you up to date on your order status as it goes through our system, you will be notified when we receive your order, when we finished packing it and when it was shipped. Once we have the tracking number it will immediately be forwarded to you with the tracking web site address.

Order lead time

We ship the same day if we have the order and full verified payment before 12H00 Mon to Fri (exclude holidays). Note: Very big orders can take an additional day because each alarm system and all sensors receives a final quality test. All sensors will also receive their unique address and the alarm unit will be programmed to learn these sensors. This process will give us the opportunity to fully test the unit and will make installing the product easier for the customer.

Sending your own courier:

You are welcome to send your own courier. Please select the "pick up from store option" for own courier collections.

Insurance

Insurance is added to all shipments automatically. Please note: The postal service only insure up to R5000.00, you will thus take a risk if your order is more than R5000.00 in value.